|We thrive on customer feedback…positive and not-so-positive.
That's because we're constantly looking for ways to improve. And to accomplish that, we rely heavily on customer feedback.
If we've worked for you before and you have a comment you'd like to make now, click here.
In the meantime, here are several recent customer testimonials. We hope to add yours to this list one day soon!
"Dear Sir or Mam:
Please find enclosed a check in the amount of $1,925.00 in satisfaction of your invoice #5253 for the installation of the new air handler at 4614 Rhine Strasse, Jasper, IN.
We are extremely pleased with the quick response and work performed. Your engineer did a very professional job and was considerate in his work. It would be our pleasure to recommend your company to others who seek to have similar installation perfomred in their homes
Thank you for your services in supplying us with our heating and air conditioning needs.
Charles F. Esslinger
"Messmer Mechanical has done service work for our homes for many years. We are a non-profit organization that provides residential services for persons with disabilities. Messmer has always provided expert, timely service, both on a regular and emergency basis."
"We have had the pleasure of working with Messmer Mechanical since we opened in 2003. Due to the nature of our business, our heating and air must be well-maintained and remain within very specific parameters. Messmer Mechanical continues to provide routine maintenance and are quick to respond if we have a problem. Their service personnel are always very professional, knowledgeable and courteous."
Les E., R.N.
"Messmer Mechanical handles our heating and cooling needs in a prompt manner. Even when I tell them it's not an emergency they generally show up the same day. The service techs are knowledgeable and helpful. They help me get the best value and efficiency out of our system instead of just going for the quick fix. They have done well in our plant from plumbing, to heating and air conditioning, to working on our chillers and testing our plate. We have always had outstanding service and whenever we have any questions all we have to do is call and if they can't answer it right away they always get right back to you. We are completely satisfied with all the work they do for us and plan to keep using them in the future."
"Messmer Mechanical takes care of all our needs here at Holy Family School and Church. I can count on them no matter what comes up and they are very good at getting here to fix our problems in a reasonable length of time. They know that money does not grow on trees and they are always trying to help conserve where it is possible. In my opinion they have some of the best servicemen around. No matter who they send to do the work it is taken care of in a professional manner, and they are always ready to answer any questions I may have. I would recommend Messmer Mechanical to anyone who is in need of their services."
"Saint Meinrad Archabbey has been using the services of Messmer Mechanical for many years. Messmer Mechanical has demonstrated the ability to offer professional expertise, trained technicians, plus the resources and equipment to handle most any size project. Most importantly, they have demonstrated a sincere desire to represent the owner's perspective in resolving problems."
Director of Physical Facilities
"Messmer Mechanical installed a water softener and reverse osmosis drinking system for us on October 27. Great system and very proficient plumber. The Master Plumber John Smith is highly qualified and answered each question we tossed his way without any hesitation. I definitely recommend Messmer Mechanical to everyone! Thank you so much Messmer Mechanical for a job well done."
Thomas & Manuela McBeth
"First I want to say how pleased I was that you took the time to service a unit that you did not install. Plus, sometime back you were able to help us with a warranty issue on a coil. The young man you sent to our house was very pleasant and always polite. I do believe the service he provided has helped our problem. Also, I think it was important that you sent the same service man each time. That way he knew exactly what had been done in past visits to avoid duplication."
"My wife and I have been customers of Messmer Mechanical for about 5 years and want to thank you and your employees for the great job you are doing on our Trane heating and cooling system. The servicemen are courteous, efficient, and trustworthy. In regard to the Trane system itself, we heat and cool a home with 3,100 sq. ft. using only 400 gallons of LP a year and our electricity averages about $150 per month. WOW! The Trane system supplies us with the hot water and heating usage. The great service and products are the reasons we recommend Messmer Mechanical to all of our friends and family."
Thomas and Norita N.
"The guys from Messmer are always prompt, professional, and thorough. Everyone, from the front desk on, is unfailingly friendly. Once the job is done, the clean-up makes it look like new. I've never been disappointed by the service."
"Messmer Mechanical helped us with a complicated project at our home and handled it with care and professionalism. They were responsive to the situation and helped make critical decisions for better results. When it comes to routine maintenance or a call for help they are very courteous and helpful. We will always use Messmer Mechanical for our plumbing and heating needs."
Dr. Scott and Chris B.
"I cannot say enough good things about your company. I have been using your services exclusively since 1994 on my furnace, air conditioner, and plumbing. The people who come to my home are friendly and polite. I can call Carolyn and she usually has someone come out the same day. Also, I'm impressed with the service contract I have with you. I pay a yearly fee and get my furnace and air conditioner checked out at no extra charge. I would recommend Messmer Mechanical to anyone."
"One of your servicemen, Roy, came to our home last week to service our air conditioning unit. Roy has been to our home before and I have always been pleased with his work. However, this time he outdid himself. He was courteous and skilled as always. He took time to explain stuff to me as always. And this time, he found a potential problem, did some trouble shooting, and then fixed the problem (which probably saved me some money – I always like that!). I am in the customer service business myself and for me, Roy provided excellent customer service. With Servicemen like Roy it is no wonder that Messmer Mechanical is number one in mechanical service in our area."
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